Polyclinic Poliderma is the leading dermatological polyclinic headquartered in Croatia. In the past 17 years of operation, polyclinic Poliderma has successfully helped over 50,000 clients.
PROJECT MISSION
The clinic has experienced rapid growth over the years, attracting a diverse clientele from across the region. As the clinic continued to expand, it faced challenges in managing its customer relationships, tracking patient interactions, and streamlining administrative tasks. To address these challenges, Poliderma Polyclinic sought the expertise of our team to develop and implement a customized CRM (Customer Relationship Management) system solution.
RESULTS
The implementation of a customized CRM system solution at Poliderma Polyclinic has yielded significant improvements in operational efficiency, patient experience, and revenue growth. The clinic now enjoys better customer relationship management, streamlined processes, and data-driven decision-making.